How many of us learn on a daily basis that we are not as smart as we think we are? But what if our problem is actually that we don’t know how, literally, to make decisions?

If Humble Inquiry is the essential discussion of the value of good questioning and listening, A More Beautiful Question provides a guide for turning that approach into creative outcomes and strategies.

An effective, strategic relationship between communications and advancement staff can be among the most valuable of all office collaborations on a campus–and among the most difficult to build.

We often assume that we must handle our personal and professional growth on our own. That asking for help from others implies weakness, or that we should be able to figure out for ourselves how to handle tough situations…

One of the most important books in my work life is Edgar Schein’s Humble Inquiry: The Gentle Art of Asking Instead of Telling. Direct, empathetic, and short, it is a book of wisdom and technique…

“In our haste, we chose the wrong words for the wrong time,” explained Executive Director Steven Smith, speaking for just about everyone who has ever been involved in writing public statements following fraught national developments.

If you’re involved in drafting or pitching op-eds for a college or university president, this blogpost is for you…

Soon classes will end at colleges and universities across the country, and with that students will enter a summer unlike any other. They’ve already been sent away for weeks from campuses and asked to adapt to online learning, and are left wondering if in-person classes will resume in the fall…

The past few weeks have changed not only the world we live in, but also the world of higher education that we serve…

The announcement of a new president is exciting, pivotal, even historic news. How many other developments at a university offer greater opportunities to celebrate the institution, convey a message of promise and progress, and let the campus community at large share in the moment?…